Frontline Lead & Key Holder: Drive Stellar Experience

El Car Wash LLC; Florida; Vor Ort; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Health benefits

401(k) with 4% match

Paid time off

Parental leave

Tuition reimbursement

Pet insurance

Mental health days

On-the-job training

Free car washes

Zusammenfassung

El Car Wash LLC is seeking a Frontline Lead (Key Holder) to own day-to-day site operations from open to close, ensuring safety, cleanliness, and top-notch customer service. You will coach peers, make on-the-spot decisions in the absence of management, and maintain high standards while guiding the team through busy periods.

You will be on the floor with the team, setting the tone, supporting operations, and delivering the signature EL shine for every guest.

Qualifikationen

• Reliable attendance and dependability.
• Trustworthy and counts on by team and management.
• Comfortable opening/closing and running the site independently.
• Able to coach peers and uphold standards without conflict.
• Customer-first mindset, even under pressure.
• Growth-oriented and eager to advance beyond a keyholder role.

Aufgaben

• Open and close the site with precision, ensuring it is secure and ready for a strong shift.
• Lead from the front to set cleanliness, safety, and performance standards on the floor.
• Make decisions and solve problems when management isn’t on-site, without needing prompts.
• Coach teammates in real-time, reinforce standards, and provide constructive guidance.
• Handle customer questions or concerns quickly, professionally, and with care.

Kenntnisse

Customer-centric

Problem solving

Team collaboration

Drives results

Safety compliance

Job knowledge

Jobbeschreibung

El Car Wash LLC is seeking a Frontline Lead (Key Holder) to own day-to-day site operations from open to close, ensuring safety, cleanliness, and top-notch customer service. You will coach peers, make on-the-spot decisions in the absence of management, and maintain high standards while guiding the team through busy periods.

You will be on the floor with the team, setting the tone, supporting operations, and delivering the signature EL shine for every guest.