Site Operations Lead: Delivering Excellence & Team Growth

Gopuff; Newton (MA); Presencial; USD 70 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical/Dental/Vision Insurance (for 


401(k) Retirement Savings Plan

25% employee discount & FAM Membership

Vacation and Sick Time for eligible

EAP through AllOne Health

Resumo da oferta

Gopuff is seeking a Site Manager to join the Field Operations team in Massachusetts. You will lead a local team of Shift Leaders and Field Operations Associates overseeing warehouse operations and a network of Driver Partners to deliver a flawless customer experience.

The role demands a self-starting leader who can drive KPI improvements, manage budgets, ensure safety and compliance, and adapt to a fast-paced environment. Availability for peak hours and weekends is required.

Qualificações

• 6+ years leading a blended W2/1099 workforce in a fast-paced setting.
• Retail, grocery, military, restaurant or equivalent experience.
• Bachelor’s degree preferred.
• Strong written and verbal communication; conflict resolution and team development skills.

Responsabilidades

• Plan and lead all facility operations including deliveries, inventory, equipment and systems.
• Drive KPIs like Order Picking Time, Dwell Time, Drive Time, Defect Rate, and Cost Per Order.
• Train and coach associates to work safely and follow processes.
• Ensure budgeted productivity, labor and expenses targets are met.
• Ensure compliance with policies, procedures, and regulations for the warehouse.
• Develop action plans to improve performance and implement company programs.

Conhecimentos

Leadership

Communication

Conflict resolution

Team development

Google Suite

Formação académica

Bachelor’s degree, preferred

Ferramentas

Google Suite

Descrição da oferta de emprego

Gopuff is seeking a Site Manager to join the Field Operations team in Massachusetts. You will lead a local team of Shift Leaders and Field Operations Associates overseeing warehouse operations and a network of Driver Partners to deliver a flawless customer experience.

The role demands a self-starting leader who can drive KPI improvements, manage budgets, ensure safety and compliance, and adapt to a fast-paced environment. Availability for peak hours and weekends is required.