Delivery & Logistics Site Leader

Gopuff; New York (NY); Vor Ort; USD 75.000 - 110.000; Vollzeit

Zusammenfassung

Gopuff is seeking a Site Manager to lead a local team of Shift Leaders and Field Operations Associates, overseeing the facility’s operations and a team of independent Driver Partners. You will drive performance and ensure a perfect customer experience by putting customers first.

The role requires a self-starter entrepreneurial leader who can manage 5pm–3am shifts, weekends, and holidays as needed, with a focus on safety and efficiency. Gopuff culture emphasizes speed and customer obsession.

Qualifikationen

• 3+ years leading a blended workforce (W2 & 1099) in a fast-paced environment.
• Retail, grocery, military, restaurant, or equivalent experience.
• Bachelor’s degree preferred.
• Strong written and verbal communication skills.
• Proven conflict resolution and team development abilities.
• Proficiency with computer use, email, and Google Suite.

Aufgaben

• Direct facility operations: deliveries, inventory, equipment, and systems.
• Drive KPI improvements like order picking time and cost per order.
• Coach associates to work safely and follow standard work.
• Ensure budgeted productivity and labor costs are met.
• Ensure compliance with policies, procedures, and regulations.
• Oversee safety, asset protection, and quality assurance reviews.
• Develop action plans to improve performance and implement company programs.

Kenntnisse

Leadership

Written and verbal communication

Conflict resolution

Team development

Change agent mindset

Ausbildung

Bachelor’s degree (preferred)

Tools

Google Suite

Jobbeschreibung

Gopuff is seeking a Site Manager to lead a local team of Shift Leaders and Field Operations Associates, overseeing the facility’s operations and a team of independent Driver Partners. You will drive performance and ensure a perfect customer experience by putting customers first.

The role requires a self-starter entrepreneurial leader who can manage 5pm–3am shifts, weekends, and holidays as needed, with a focus on safety and efficiency. Gopuff culture emphasizes speed and customer obsession.