Site Leader, Field Operations & Team Lead

Lever, Inc.; Albany (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance (for f

401(k) Retirement Savings Plan

25% employee discount & FAM Membership

Vacation and Sick Time for eligible

EAP through AllOne Health

Job summary

Gopuff is seeking a Site Leader to join the Field Operations team in a fast-paced role. You will lead a local team of Shift Leaders and Field Operations Associates and oversee the facility’s operations, including a team of independent Driver Partners.

We offer a comprehensive benefits package and opportunities to impact customer experience. Strong leadership, accountability, and process-improvement skills are essential for success in this role.

Qualifications

• 6+ years in a fast-paced environment with leading a workforce.
• Retail, grocery, military, restaurant or equivalent experience.
• Strong written and verbal communication skills.
• Ability to lead in an ever-changing environment.
• Proven track record of improving processes and efficiencies.

Responsibilities

• Plans, directs, and is accountable for all facility operations including deliveries, inventory, equipment, and systems.
• Drive improvements to KPIs such as Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order.
• Drive the financial performance of the site by ensuring productivity, labor, and other expenses are achieved.
• Ensure compliance with policies, procedures, and regulations for the warehouse by analyzing and interpreting reports.
• Implement HR compliance, asset protection, safety controls, and quality assurance reviews.
• Develop action plans to improve performance and advise on executing Company programs.
• Train site leadership to control expenses and labor within budget and sales volume.
• Create plans to improve the facility’s financial performance.

Skills

Leadership experience

Communication

Conflict resolution

Team development

Education

Bachelor’s degree, preferred

Job description

Gopuff is seeking a Site Leader to join the Field Operations team in a fast-paced role. You will lead a local team of Shift Leaders and Field Operations Associates and oversee the facility’s operations, including a team of independent Driver Partners.

We offer a comprehensive benefits package and opportunities to impact customer experience. Strong leadership, accountability, and process-improvement skills are essential for success in this role.