Site Leader, Field Operations — Lead a High-Impact Team

Gopuff; Miami (FL); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance (full‑

Job summary

Gopuff seeks a Site Leader to join the Field Operations team in a fast-paced environment. You will lead a local team of Shift Leaders and Field Operations Associates, oversee the facility’s operations, and coordinate with independent Driver Partners to deliver a perfect customer experience.

The role requires drive, grit, and the ability to adapt to changing conditions, with a strong focus on safety, cost control, and operational excellence.

Qualifications

• 6+ years of experience in a fast-paced environment leading a workforce

Responsibilities

• Plans, directs, and is accountable for all facility operations including deliveries, inventory, equipment, and systems
• Drive improvements to KPIs such as Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order
• Accountable to drive the financial performance of the site by ensuring budgeted productivity, labor, and other expenses are achieved
• Responsible for ensuring compliance with Gopuff and legal policies, procedures, and regulations for the warehouse by analyzing and interpreting reports
• Implementing and monitoring HR compliance, asset protection, safety controls, overseeing safety of our people and products, operational and quality assurance reviews
• Develop and implement action plans to improve performance, providing direction on executing Company programs and guiding management while ensuring confidentiality of information
• Teach and train site leadership in controlling expenses and labor to stay within budget and sales volume
• Create and implement plans to improve the financial performance of the facility

Skills

Team leadership

Operations management

KPI improvement

Budgeting & cost control

Schedule management

Education

Bachelor’s degree

Job description

Gopuff seeks a Site Leader to join the Field Operations team in a fast-paced environment. You will lead a local team of Shift Leaders and Field Operations Associates, oversee the facility’s operations, and coordinate with independent Driver Partners to deliver a perfect customer experience.

The role requires drive, grit, and the ability to adapt to changing conditions, with a strong focus on safety, cost control, and operational excellence.