Showroom-Focused Warehouse Associate | Customer Service

Mohawk Industries; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k match

Employee discount

Tuition reimbursement

Job summary

Dal-Tile, the largest tile and natural stone manufacturer in the U.S., is seeking a Customer Service Representative to support showroom visitors, answer inquiries, and process sales. Based in San Antonio, you will engage customers across in-person, phone, and email channels.

You will build lasting customer relationships, help select products, handle quotes and orders, and coordinate shipping. The role emphasizes service excellence, accuracy, and teamwork withSales Rep.

Qualifications

• High School Diploma or GED required.
• 1+ years of customer service experience.
• Focus on customer account management preferred.

Responsibilities

• Provide exceptional customer service through phone, email, and in-person interactions.
• Assist customers in selecting products and coordinating showroom visits.
• Process sales transactions, quotes, orders, and shipments.
• Maintain accurate customer records and follow up on inquiries.

Skills

Customer service

Communication

Multitasking

MS Office

Education

High School Diploma or GED

Tools

MS Outlook

MS Word

MS Excel

CRM software

Job description

Dal-Tile, the largest tile and natural stone manufacturer in the U.S., is seeking a Customer Service Representative to support showroom visitors, answer inquiries, and process sales. Based in San Antonio, you will engage customers across in-person, phone, and email channels.

You will build lasting customer relationships, help select products, handle quotes and orders, and coordinate shipping. The role emphasizes service excellence, accuracy, and teamwork withSales Rep.