Shortage Control Associate: Security & Customer Service

Burlington Stores, Inc.; Olathe (KS); On-site; USD 17,000 - 19,000; Part time

Job summary

Burlington Stores, Inc. seeks a Part-Time Shortage Control Associate to help maintain a secure shopping environment and deliver exceptional customer service.

You will monitor entrances/exits, greet customers warmly, and report theft incidents to the Manager on Duty, while supporting shortage reduction programs and staff training. Candidate should have 1+ year in customer-facing roles, be able to stand for long periods, maintain confidentiality, and communicate effectively under pressure in a

Qualifications

• 1+ years in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations.
• Ability to stand and walk for extended periods and to visually monitor store environment.
• Maintain confidentiality is required.
• Ability to review, analyze and comprehend business trends.
• Excellent communication with customers and co-workers.
• Excellent leadership skills that support fostering productive business relationships.

Responsibilities

• Monitor store entrances and exits and high-risk areas to reduce opportunities for theft.
• Identify and report theft incidents and suspicious subjects to the Manager on Duty.
• Greet every customer with a confident, friendly service and create a sense of control and security.
• Support shortage reduction programs and train associates as needed.
• Communicate theft prevention information during store rallies with the Manager on Duty.

Skills

Customer service

Communication

Leadership

Attention to detail

Job description

Burlington Stores, Inc. seeks a Part-Time Shortage Control Associate to help maintain a secure shopping environment and deliver exceptional customer service.

You will monitor entrances/exits, greet customers warmly, and report theft incidents to the Manager on Duty, while supporting shortage reduction programs and staff training. Candidate should have 1+ year in customer-facing roles, be able to stand for long periods, maintain confidentiality, and communicate effectively under pressure in a