Retail Shortage Control Specialist

Burlington Stores; Wayne (NJ); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Associate discount

Medical coverage

401(k) plan

Paid time off after 1 year

Job summary

Burlington Stores is seeking a part-time Shortage Control Associate to help maintain a secure, welcoming shopping environment while delivering outstanding customer service. You will stand at store entrances/exits to deter theft, greet customers, and report suspicious activity to management.

The role emphasizes safety, program knowledge, and effective communication with customers and teammates. Ideal candidates bring 1+ year in customer service or retail, excellent demeanor, and the ability to

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred
• Ability to stand and walk for extended periods and to visually monitor store environment
• Ability to maintain confidentiality is required
• Ability to review, analyze and comprehend business trends
• Ability to exhibit a positive demeanor, strong posture, and energetic greeting
• Ability to work in a fast paced, high-pressure environment with detailed focus and disciplined decision making
• Excellent communication with customers and co-workers
• Excellent leadership skills that support fostering productive business relationships

Responsibilities

• Monitor the entrance for the entire duration of every shift with a focus on reducing opportunities for theft
• Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting
• Identify and report theft incidents and/or suspicious subject(s) to your Manager on Duty
• Provide support in training associates on shortage reduction programs and processes
• Role-model safety as a top priority and address any unsafe practices promptly

Skills

Customer service

Hospitality

Retail

Asset Protection

Loss Prevention

Operations

Job description

Burlington Stores is seeking a part-time Shortage Control Associate to help maintain a secure, welcoming shopping environment while delivering outstanding customer service. You will stand at store entrances/exits to deter theft, greet customers, and report suspicious activity to management.

The role emphasizes safety, program knowledge, and effective communication with customers and teammates. Ideal candidates bring 1+ year in customer service or retail, excellent demeanor, and the ability to