Shipping & Returns Specialist - Flexible Hours & Perks

Staples, Inc.; Los Angeles (CA); Sur place; USD 21 000 - 25 000; Temps partiel

Avantages offerts par ce poste

Flexible hours

Weekly pay

PTO

Employee discounts

401(k) match

Dental coverage

Career development

Résumé du poste

Staples, Inc. in Los Angeles is seeking Shipping Associates to deliver exceptional customer service while assisting with shipping needs and unpackaged returns in-store. Training provided and immediate hiring.

Role involves engaging customers, handling shipments, and maintaining the shipping area. Part-time or full-time hours may be available, with opportunities for growth and a supportive team culture.

Qualifications

• Able to work a flexible schedule based on the store’s needs.
• Able to engage with customers and understand their needs to drive sales.
• Ability to lift/push/move materials up to the 100-pound range.

Responsabilités

• Conduct all Full-Serve Shipping and Unpackaged Returns activities, including customer engagement and preparing packages for pick-up for 3rd party carriers
• Provide strong customer service, whether it’s an Amazon return, shipping a package via UPS or another related service.
• Engage in and identify customer needs for shipping and explain different shipping options
• Maintain the Shipping area to ensure efficient processing and storage of packages
• Ensure supplies required to process Ship and Returns are in stock
• Provide exceptional customer service to create a positive, inviting environment for customers
• Understand and use basic selling skills to engage and present solutions
• Be flexible on responsibilities (e.g., online pick-ups, cleaning, any other duties as assigned)

Connaissances

Customer service

Sales skills

Communication

Teamwork

Flexibility

Attention to detail

Integrity

Conflict management

Description du poste

Staples, Inc. in Los Angeles is seeking Shipping Associates to deliver exceptional customer service while assisting with shipping needs and unpackaged returns in-store. Training provided and immediate hiring.

Role involves engaging customers, handling shipments, and maintaining the shipping area. Part-time or full-time hours may be available, with opportunities for growth and a supportive team culture.