Shipping & Returns Specialist - Flexible Hours & Benefits

Staples, Inc.; South Kingstown (RI); Sur place; USD 17 000 - 22 000; Temps partiel

Avantages offerts par ce poste

Flexible part-time hours

Generous PTO

Weekly pay

Career development program

Associate discounts

Retailer discounts

Résumé du poste

Staples, Inc. seeks Shipping Associates to deliver exceptional customer service in a busy retail setting, handling shipping and unpacked returns while supporting a friendly team culture. Training is provided and hiring is immediate.

This part-time or full-time role offers growth in a dynamic environment with strong career development opportunities. You will engage customers, explain shipping options, manage the shipping area, and ensure supplies are stocked.

Qualifications

• Able to work a flexible schedule based on the store’s needs.
• Must be able to engage with customers and understand their needs to drive additional sales
• Ability to lift/push/move materials up to the 100-pound range
• Strong attention to detail, organization, ability to multi-task and manage priorities
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information

Responsabilités

• Conduct all Full-Serve Shipping and Unpackaged Returns activities, including customer engagement and preparing packages for pick-up for 3rd party carriers
• Provide strong customer service, whether it’s an Amazon return, shipping a package via UPS or another related service.
• Engage in and identify customer needs for shipping and explain different shipping options
• Maintain the Shipping area to ensure efficient processing and storage of packages
• Ensure supplies required to process Ship and Returns are in stock
• Provide exceptional customer service to create a positive, inviting environment for customers
• Understand and use basic selling skills to engage and present solutions
• Be flexible on responsibilities (e.g., online pick-ups, cleaning, any other duties as assigned)

Connaissances

Flexible schedule

Customer engagement

Lifting 100 lb

Attention to detail

Team collaboration

Conflict management

Honesty and integrity

Description du poste

Staples, Inc. seeks Shipping Associates to deliver exceptional customer service in a busy retail setting, handling shipping and unpacked returns while supporting a friendly team culture. Training is provided and hiring is immediate.

This part-time or full-time role offers growth in a dynamic environment with strong career development opportunities. You will engage customers, explain shipping options, manage the shipping area, and ensure supplies are stocked.