Customer Returns & Shipping Associate - Flexible Hours

Staples, Inc.; Granbury (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Flexible scheduling

Retail employee discounts

Discounts at retailers/restaurants

401(k) with company match

Dental and vision insurance

Weekly pay

Job summary

Staples, Inc. seeks a Shipping Associate to assist customers, process unpackaged returns, and manage shipping duties in-store. You will engage customers, present shipping options, and help maintain an organized shipping area.

The role offers flexible part-time or full-time hours, with weekly pay and growth opportunities. Associates enjoy discounts, a 401(k) with company match, and benefits including dental and vision insurance for eligible staff.

Qualifications

• Ability to work a flexible schedule based on store needs.
• Engage customers to understand needs and drive sales.
• Ability to lift/push/move up to 100 pounds.
• Strong attention to detail and organizational skills.
• Collaborate well in a fast-paced, sometimes stressful environment.
• Handle conflicts calmly and cooperatively.
• Maintain honesty and integrity with customer and business info.

Responsibilities

• Carry out Full-Serve Shipping and Unpackaged Returns activities and assist customers.
• Provide strong customer service for Amazon returns and shipping via UPS or similar.
• Identify customer shipping needs and explain options.
• Maintain shipping area for efficient processing and storage.
• Ensure supplies for shipping and returns are in stock.
• Offer exceptional service to create a welcoming store environment.
• Use basic selling skills to present solutions and assist customers.

Skills

Flexible schedule

Customer engagement

Lifting up to 100 lbs

Attention to detail

Team collaboration

Conflict handling

Integrity and discretion

Job description

Staples, Inc. seeks a Shipping Associate to assist customers, process unpackaged returns, and manage shipping duties in-store. You will engage customers, present shipping options, and help maintain an organized shipping area.

The role offers flexible part-time or full-time hours, with weekly pay and growth opportunities. Associates enjoy discounts, a 401(k) with company match, and benefits including dental and vision insurance for eligible staff.