Shipping & Returns Specialist — Flexible Hours

Staples; Chesterfield Shores (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Flexible hours

Paid time off

Weekly pay

Career development program

Associate discounts

Job summary

Staples is hiring Shipping Associates to support in-store shipping, unpacked returns, and customer service. You will engage customers, explain shipping options, and help prepare packages for pick-up with carriers. The role offers a fun, team-oriented environment with immediate hiring and training provided.

Flexible part-time or full-time hours will be available based on store needs. Benefits include paid time off, associate discounts, and a strong development program.

Qualifications

• Able to work a flexible schedule based on store needs.
• Engage with customers and understand their needs to drive sales.
• Ability to lift/push/move materials up to 100 pounds.
• Strong attention to detail and organizational skills.
• Collaborate effectively in a fast-paced environment.
• Handle conflicts in a respectful, cooperative manner.
• Act with honesty and integrity regarding customer and business information.

Responsibilities

• Conduct all Full-Serve Shipping and Unpackaged Returns activities, including customer engagement and preparing packages for pick-up for 3rd party carriers.
• Provide strong customer service for shipping, returns, and related options.
• Identify customer needs for shipping and explain different shipping options.
• Maintain the Shipping area for efficient processing and storage of packages.
• Ensure supplies to process Ship and Returns are in stock.
• Provide a welcoming, service-oriented environment for customers.
• Assist with online pick-ups and other duties as assigned.

Skills

Flexible schedule

Customer engagement

Heavy lifting (up to 100 lbs)

Attention to detail

Team collaboration

Conflict management

Integrity

Job description

Staples is hiring Shipping Associates to support in-store shipping, unpacked returns, and customer service. You will engage customers, explain shipping options, and help prepare packages for pick-up with carriers. The role offers a fun, team-oriented environment with immediate hiring and training provided.

Flexible part-time or full-time hours will be available based on store needs. Benefits include paid time off, associate discounts, and a strong development program.