Shipping & Returns Specialist - Flexible Hours & Perks

Staples; Hemet (CA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Flexible hours

Paid time off

Weekly pay

Career development program

Employee discounts on merchandise

401(k) plan with match

Dental and vision insurance

Medical coverage for full-time

Other benefits

Job summary

Staples in Hemet, CA is hiring Shipping Associates to deliver exceptional customer service and support shipping and unpackaged returns in-store. You will work collaboratively in a fast-paced retail environment, with training provided and opportunities for an in-person interview after applying.

The role includes engaging customers, explaining shipping options, maintaining the shipping area, and supporting online and in-store pickup tasks.

Qualifications

• Flexibility to work a schedule based on store needs
• Ability to engage customers and assess their shipping needs
• Capability to lift/move materials up to 100 pounds
• Strong attention to detail and multi-tasking ability
• Collaborative mindset in a fast-paced retail environment
• Ability to handle conflicts professionally and cooperatively
• Honesty and integrity in handling customer and business information

Responsibilities

• Perform Full-Serve Shipping and Unpackaged Returns tasks, including engaging customers and preparing packages for carrier pickup
• Deliver strong customer service for transactions such as Amazon returns and UPS shipments
• Identify customer shipping needs and explain available options
• Maintain shipping area for efficient processing and storage of packages
• Ensure supplies for shipping and returns are stocked
• Provide a welcoming environment with excellent service to customers
• Apply basic selling skills to present solutions
• Be flexible with duties (online pickups, cleaning, and other tasks)

Skills

Flexible scheduling

Customer engagement

Lifting up to 100 lbs

Attention to detail

Team collaboration

Conflict management

Integrity

Job description

Staples in Hemet, CA is hiring Shipping Associates to deliver exceptional customer service and support shipping and unpackaged returns in-store. You will work collaboratively in a fast-paced retail environment, with training provided and opportunities for an in-person interview after applying.

The role includes engaging customers, explaining shipping options, maintaining the shipping area, and supporting online and in-store pickup tasks.