Shipping & Returns Specialist — Flexible Hours & Perks

Staples, Inc.; Davenport (IA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Discounts on in-store merchandise

401(k) plan with company match

Dental and vision insurance

Weekly pay

Paid time off

Career development program

Job summary

Staples, Inc. is seeking a Shipping Associate to deliver excellent customer service while handling shipping needs and unpackaged returns in our Davenport store. You’ll work in a fun, team-oriented environment with training provided and opportunities for quick in-person interviews after applying.

Flexible hours can be part-time or full-time based on store needs. You’ll contribute to a fast-paced shipping area, engage customers, and help keep stock and supplies ready for daily operations.

Qualifications

• Ability to work a flexible schedule based on the store’s needs.
• Able to engage with customers and understand their needs to drive additional sales.
• Ability to lift/push/move materials up to the 100-pound range.
• Strong attention to detail and ability to multi-task.
• Ability to collaborate and work cooperatively in a high paced environment.
• Manage conflict in a constructive, cooperative manner.
• Act with honesty and integrity regarding customer and business information.

Responsibilities

• Conduct all Full-Serve Shipping and Unpackaged Returns activities, including customer engagement and preparing packages for pick-up for 3rd party carriers.
• Provide strong customer service for shipping needs and returns, including UPS or other services.
• Explain different shipping options to customers and identify their needs.
• Maintain the Shipping area for efficient processing and storage of packages.
• Ensure supplies for shipping and returns are in stock.
• Provide a positive, inviting environment for customers through service.
• Be flexible with responsibilities (e.g., online pick-ups, cleaning, other duties).

Skills

Customer service

Sales awareness

Heavy lifting

Detail orientation

Team collaboration

Conflict management

Integrity

Job description

Staples, Inc. is seeking a Shipping Associate to deliver excellent customer service while handling shipping needs and unpackaged returns in our Davenport store. You’ll work in a fun, team-oriented environment with training provided and opportunities for quick in-person interviews after applying.

Flexible hours can be part-time or full-time based on store needs. You’ll contribute to a fast-paced shipping area, engage customers, and help keep stock and supplies ready for daily operations.