Shipping & Returns Specialist — Flexible Hours

Staples, Inc.; Beaver Dam (WI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Flexible hours

Paid time off

Weekly pay

Career development

Associate discounts

Retail discounts

401(k) plan with company match

Dental and vision insurance

Medical coverage for full-time

Job summary

Staples, Inc. in Wisconsin is hiring Shipping Associates to deliver exceptional customer service while assisting customers with shipping needs and unpackaged returns in our store. You will be part of a friendly, team-oriented retail culture.

Responsibilities include full-serve shipping, processing returns, engaging customers about shipping options, and keeping the shipping area organized. We offer flexible hours, training, weekly pay, discounts, benefits, and a path for career development.

Qualifications

• Must be able to engage with customers and understand their needs to drive additional sales.
• Ability to lift/push/move materials up to the 100-pound range.
• Strong attention to detail and ability to multi-task.

Responsibilities

• Conduct all Full-Serve Shipping and Unpackaged Returns activities, including customer engagement and preparing packages for pick-up for 3rd party carriers
• Provide strong customer service during returns or shipping inquiries and assist with shipping options
• Engage with customers to identify needs for shipping and explain different options
• Maintain the Shipping area to ensure efficient processing and storage of packages
• Ensure supplies required to process Ship and Returns are in stock
• Provide exceptional customer service to create a positive, inviting environment for customers
• Assist with online pick-ups and any other duties as assigned

Skills

Customer service

Communication

Flexibility

Heavy lifting

Job description

Staples, Inc. in Wisconsin is hiring Shipping Associates to deliver exceptional customer service while assisting customers with shipping needs and unpackaged returns in our store. You will be part of a friendly, team-oriented retail culture.

Responsibilities include full-serve shipping, processing returns, engaging customers about shipping options, and keeping the shipping area organized. We offer flexible hours, training, weekly pay, discounts, benefits, and a path for career development.