Shipping & Returns Specialist — Customer-Driven

Staples; Baltimore (MD); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Flexible hours

Paid time off

Associate discounts

Dental and vision insurance

401(k) with match

Career development

Job summary

Staples in Baltimore is seeking Shipping Associates to deliver exceptional customer service while assisting customers with shipping needs and unpackaged returns in-store. Roles offer flexible part-time or full-time hours with training provided, and a fast-paced team-focused environment.

Immediate hiring and career development opportunities are available. You will engage customers, explain shipping options, and maintain the shipping area for efficient processing.

Qualifications

• Ability to engage with customers and understand needs to drive sales.
• Strong communication and teamwork skills.
• Ability to lift/push/move materials up to 100 pounds.
• Able to work a flexible schedule based on store needs.

Responsibilities

• Conduct full-serve shipping and unpackaged returns activities.
• Provide excellent customer service for shipping and returns.
• Explain shipping options and assist customers in choosing them.
• Maintain shipping area for efficient processing and storage of packages.
• Ensure supplies to process shipping and returns are stocked.
• Create a positive, inviting customer environment.
• Assist with online pick-ups and other duties as assigned.

Skills

Customer service

Sales skills

Teamwork

Flexibility

Physical ability

Attention to detail

Job description

Staples in Baltimore is seeking Shipping Associates to deliver exceptional customer service while assisting customers with shipping needs and unpackaged returns in-store. Roles offer flexible part-time or full-time hours with training provided, and a fast-paced team-focused environment.

Immediate hiring and career development opportunities are available. You will engage customers, explain shipping options, and maintain the shipping area for efficient processing.