Shipping & Returns Associate — Flexible Hours + Benefits

Staples; Wayne (PA); On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

Associate discounts on merchandise

Discounts at hundreds of retailers and

401(k) plan with company match

Dental and vision insurance

Medical coverage for full-time

Generous paid time off

Weekly pay

Career development program

Job summary

Staples in Wayne, PA is seeking a Customer Returns and Shipping Associate to handle full-service shipping and unpackaged returns in-store. The role emphasizes customer engagement, teamwork, and a friendly store atmosphere with options for flexible hours, paid time off, and benefits.

Training is provided, and interviews may be scheduled quickly. Responsibilities include processing shipments for third-party carriers, assisting customers with shipping choices, maintaining the shipping area, and

Qualifications

• Flexible schedule based on store needs.
• Ability to engage customers and identify needs to drive sales.
• Ability to lift/push/move materials up to 100 pounds.
• Strong attention to detail and multi-tasking abilities.
• Ability to collaborate in a fast-paced environment and manage priorities.
• Ability to handle conflict in a calm, cooperative manner.

Responsibilities

• Conduct all shipping and unpackaged returns activities and prepare packages for pickup with 3rd party carriers.
• Provide strong customer service for returns, shipping, and related services.
• Identify customer needs for shipping options and explain choices.
• Maintain the shipping area for efficient processing and storage.
• Ensure supplies needed to process ship and returns are stocked.
• Deliver exceptional service to create a welcoming customer environment.
• Be flexible with duties including online pickups and cleaning.

Skills

Flexible schedule

Customer engagement

Lifting heavy items

Attention to detail

Team collaboration

Conflict management

Integrity

Job description

Staples in Wayne, PA is seeking a Customer Returns and Shipping Associate to handle full-service shipping and unpackaged returns in-store. The role emphasizes customer engagement, teamwork, and a friendly store atmosphere with options for flexible hours, paid time off, and benefits.

Training is provided, and interviews may be scheduled quickly. Responsibilities include processing shipments for third-party carriers, assisting customers with shipping choices, maintaining the shipping area, and