Shipping & Billing Support Specialist

XPO Logistics; Tampa (FL); On-site; USD 24,389 - 34,736; Full time

Benefits offered by this job

Extended health benefits

Pension plan

Life insurance

Disability coverage

Job summary

XPO Logistics in Tampa, Florida is seeking a Customer Service Representative to handle billing, assist customer inquiries, and perform general clerical duties. Candidates should have at least 2 years of customer service experience and effective communication skills, with a strong background in Microsoft Office preferred. The position offers starting pay at $21.46, along with extended health benefits, a pension plan, and a dynamic work atmosphere with growth opportunities. Join a top ten global provider of transportation services.

Qualifications

• 2 years of customer service experience required.
• Available to work various shifts including nights and weekends.
• Transportation experience preferred.

Responsibilities

• Bill shipments according to tariffs and pricing agreements.
• Resolve documentation errors and assist customers with inquiries.
• Perform general clerical duties including data entry and billing.

Skills

Customer service experience

Strong computer skills

Typing skills

Experience with Microsoft Office

Excellent verbal communication skills

Excellent written communication skills

Job description

XPO Logistics in Tampa, Florida is seeking a Customer Service Representative to handle billing, assist customer inquiries, and perform general clerical duties. Candidates should have at least 2 years of customer service experience and effective communication skills, with a strong background in Microsoft Office preferred. The position offers starting pay at $21.46, along with extended health benefits, a pension plan, and a dynamic work atmosphere with growth opportunities. Join a top ten global provider of transportation services.