Shipping

University of Wisconsin - Milwaukee; Milwaukee (WI); On-site; USD 40,000 - 48,000; Full time

Job summary

University of Wisconsin - Milwaukee is seeking a Shipping & Mailing Coordinator in Glendale, WI. The role involves coordinating and executing shipping and mail services for a unit, with emphasis on superb customer service.

Responsibilities include inventory management, data entry in Excel, and using shipping software for multiple couriers. The position requires handling mail and package receipt, with attention to accuracy and timely delivery.

Qualifications

• Experience coordinating shipping and mail services.
• Proficiency with MS Excel for data entry.
• Customer service focus and problem-solving skills.
• Ability to operate shipping machinery and barcode systems.

Responsibilities

• Oversees incoming and outgoing shipments and mail distribution.
• Maintains records and manifests of deliveries and locations.
• Processes packages with shipping software and creates barcode confirmations.
• Assists with postage, meters, and departmental chargebacks.

Skills

Customer service

Inventory management

MS Excel

Data entry

Shipping software

Tools

Handheld scanner

Shipping software

Job description

Shipping & Mailing Coordinator

Glendale, WI

Full Time

JR10015134

Position Title: Shipping & Mailing Coordinator

Job Category: University Staff

Employment Type: Regular

Job Profile: Shipping and Mail Coordinator

Job Duties:

Department Facilities, Planning and Management is committed to promotingrespect and civility in the workplace. Our staff serves as rolemodels by practicing exemplary behaviors when working withcustomers, fellow faculty and staff members, students, andvisitors. The mission of the department is to provide a safe,sustainable, and accessible physical environment that supportslearning, research, working, living, and recreation. Theorganization supports the academic and strategic objectives of theUniversity of Wisconsin-Milwaukee with commitment and pride ineverything they do.

Job Duties

Coordinates and executes shipping and mail services for a unitincluding inventory management and distribution, mail and packagereceipt and delivery, and shipping and/or delivery of packages forthe UW-Milwaukee campus with an emphasis on superb customerservice.

Key Job Responsibilities:

20% - Oversees incoming and outgoing shipments. Responsible for(package/mail) inventory management and distribution, mail and package receipt and delivery, and shipping and/or delivery of packages and freight.

Utilizes standard machinery and equipment to load, unload, and transport freight and materials

• Sort, deliver, pick-up regular and intercampus mail.
• Pick up USPS mail and supplies at the Central US PostOffice

20% - Maintains records and manifests regarding incomingpackages, location, and date of delivery

• Use handheld scanner to produce barcoded deliveryconfirmations
• Use MS Excel to enter data for barcoding program
• Prepare mail permits, present for inspection, andcomplete.

20% - Determines policies and procedures related to mail andpackage receipt and delivery

• Use meter machines to process outgoing campus mail
• Reference postage charts to record proper postage fordepartmental chargebacks.

20% - Compares identifying information and counts, weighs ormeasure items outgoing or incoming shipments to verify informationagainst bills of lading, invoices, packing slips, address labelsand other records

• Process packages with Computerized shipping software for allcouriers
• Prepare customs forms for international packages
• Use mailing lists to process multi-package postage
• Run reports from shipping software for monthly billing

15% - Troubleshoots shipping issues and customercomplaints

• Process notifications and assist in customer communications fordelivery and pick ups
• Investigate and troubleshoot lost or misdirected mailitems.
• Check group email to help customers find packages and answerquestions