Mail and Shipping Clerk

Life-University; Marietta (GA); On-site; USD 20,664 - 27,552; Part time

Job summary

Life-University is seeking a part-time Mail and Shipping Clerk to manage inbound and outbound mail, packages, and shipments on campus. The role includes processing USPS mail, tracking, and delivering items to various departments, with occasional stock management and phone support.

Ideal candidates will have a high school diploma, strong math, communication, and computer skills, plus the ability to work independently with attention to detail in a busy university environment.

Qualifications

• Must possess basic math skills for mail processing and postage verification.
• Strong written and verbal communication abilities for customer inquiries.
• Proficient in general computer use and data entry tasks.
• Attention to detail and accuracy in sorting mail and shipments.
• Ability to stay organized and manage multiple tasks simultaneously.

Responsibilities

• Receive shipments from carriers and scan into the tracking system.
• Sort USPS mail and load into designated slots for delivery.
• Deliver mail and packages to campus departments as needed.
• Monitor postage funds and notify supervisor as required.
• Assist in stock management and respond to inquiries from customers.
• Answer phones and handle customer issues; perform special projects as directed.

Skills

Basic math skills

Effective communication

Computer skills

Data entry

Attention to detail

Organizational skills

Education

High School Diploma (or equivalent)

Tools

Package tracking software

Spreadsheet software

Office equipment (fax/copier/printer)

Job description

The Mail and Shipping Clerk handles all aspects of the mail and shipping process, as well as USPS mail services for the University. This position is responsible for receiving and processing all inbound and outbound mail, packages, and shipments.Position Status: Part-TimeESSENTIAL JOB FUNCTIONSReceives shipments from all carriers (FedEx, UPS, freight, etc.) and scans into the package tracking system and/or the Electronic Parcel lockers for customer pickup or delivery.Sorts incoming USPS mail and loads into designated mail slots. Delivers mail and packages to individual campus departments as needed.Monitors postage meter funds and notifies Mail Services & Inventory Supervisor.Assist in stock management.Answer the phones and inquiries related to customer issues.Assumes additional responsibilities and performs special projects as needed or directed by supervisor.ADDITIONAL DUTIES AND RESPONSIBILITIESWhen needed, reviews completed purchase requests by verifying vendor pricing, inventory and specifications of purchase requests; converts requisitions to purchase orders and places order accordingly. Prepares stock and equipment requisitions as neededWhen needed, submits invoices for payment by verifying receipt of product and comparing quoted pricing to PO amounts.Assumes additional responsibilities and performs special projects as needed or directed.Exhibits student centeredness in performance of all job duties.Treats all others with respect; understands the impact of culture/background on the behavior of others; respects differences among the Life community and demonstrates inclusive behavior.Anticipates, listens to, understands and responds to customer needs. Delivers work products and services to customers in a way that reflects positively upon the department and the University.Education, Training and/or ExperienceA High School Diploma (or equivalent)Ability to gain proficiency in assorted package tracking software products and platformsKnowledge, Skills, Abilities and Personal CharacteristicsAble to perform duties independently with general supervision.Basic math skills (addition, subtraction, multiplication and division).Ability to operate standard office equipment and follow office procedures.Computer skills; data entry and spreadsheet software capabilities.Strong attention to detail; ability to organize work and perform duties with a high level of accuracy.Effective oral and written communication skills.Preferred QualificationsAn A.S. or Bachelor’s DegreePrior experience in a customer service rolePhysical DemandsNature of work requires an ability to operate standard business office equipment.Requires ability to communicate and exchange information, collects, compiles, compares, and prepares work documents, set-up and maintain work files.Must be able to lift between 40 lbs individually and up to 60 lbs with assistance.Other physical requirements are pushing/pulling carts weighing up to 100 lbs; retrieving and placing materials on high shelves and on floor-level shelves; standing, walking; carrying; grasping; hearing; seeing; sitting; kneeling; climbing; balancing; stooping; crouching and reaching.