Shipping & Mailing Coordinator

University of Wisconsin–Milwaukee; United States; On-site; USD 23,000 - 28,000; Full time

Job summary

University of Wisconsin–Milwaukee is seeking a Shipping & Mailing Coordinator to manage unit shipping, mail receipt and delivery, and freight distribution with an emphasis on superb customer service. The role includes inventory control, data entry, and adherence to campus policies.

The position requires lifting up to 40 lbs, a valid Wisconsin driver's license, and willingness to operate a box truck. Work may occur outdoors in varying weather conditions; compensation is hourly with benefits.

Qualifications

• Evidence of ability to lift and move objects up to 40lbs.
• Willingness to operate (or learn to operate) a box truck.
• Must possess a valid Wisconsin Driver license and meet state driving requirements.
• Ability to work outside in extreme weather conditions.

Responsibilities

• Oversees incoming and outgoing shipments; maintains inventory and distribution.
• Sort, deliver, pick up regular and intercampus mail; pick up USPS mail and supplies.
• Maintains records and manifests of packages; uses handheld scanners and Excel.
• Process packages with shipping software and prepare customs forms for international shipments.
• Troubleshoot shipping issues and handle customer inquiries.

Skills

Lifting & moving 40 lbs

Classified vehicle operation

Customer service

Attention to detail

Job description

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.

Position Title: Shipping & Mailing Coordinator

Job Category: University Staff

Employment Type: Regular

Job Profile: Shipping and Mail Coordinator

Job Duties:

Department

Facilities, Planning and Managementiscommitted to promoting respect and civility in the workplace. Our staff serves as role models by practicing exemplary behaviors when working with customers, fellow faculty and staff members, students, and visitors. The mission of the department is to provide a safe, sustainable, and accessible physical environment that supports learning, research, working, living, and recreation. The organization supports the academic and strategicobjectivesof the University of Wisconsin-Milwaukee with commitment and pride in everything they do.

Job Duties

Coordinates and executes shipping and mail services for a unit including inventory management and distribution, mail and package receipt and delivery, and shipping and/or delivery of packages for the UW-Milwaukee campus with an emphasis on superb customer service.

Key Job Responsibilities:

• 20% -Oversees incoming and outgoing shipments. Responsible for (package/mail) inventory management and distribution, mail and package receipt and delivery, and shipping and/or delivery of packages and freight.
  Utilizes standard machinery and equipment to load, unload, and transport freight and materials
• - Sort, deliver, pick-up regular and intercampus mail.
  - Pick up USPS mail and supplies at the Central US Post Office
• 20% - Maintains records and manifests regarding incoming packages, location, and date of delivery
• - Use handheld scanner to produce barcoded delivery confirmations
• - Use MS Excel to enter data for barcoding program
• - Prepare mail permits, present for inspection, and complete.
• 20%- Determines policies and procedures related to mail and package receipt and delivery
• - Use meter machines to process outgoing campus mail
• - Referencepostage chartsto record proper postage for departmentalchargebacks.
• 20% - Compares identifying information and counts, weighs or measures items outgoing or incoming shipments to verify information against bills of lading, invoices, packing slips, address labels and other records
• - Process packages withComputerized shipping software for all couriers
  - Prepare customs forms for international packages
  - Use mailing lists to process multi-packagepostage
  - Run reports from shipping software for monthly billing
• 15%-Troubleshoots shipping issues and customer complaints
• - Process notificationsandassistin customer communicationsfor delivery and pick ups
• - Investigate and troubleshoot lost ormisdirectedmail items.
• - Check group email to help customers find packages andanswer questions
• 5% -Other DutiesasAssigned
• - Training and guiding student workers
  - Support Stores and Work Order Center to meet operational needs

Compensation:

$17.00 - $20.00 per hour(Salary will be determined by finalist's knowledge, skills, and experience)

Required Qualifications:

• - Evidence of ability to liftand move objectsup to 40lbs.
  - Willingness tooperate(or learn tooperate) a box truck
  - Mustpossessa valid Wisconsin Driver license (or other such valid operator’s permit recognized by the Wisconsin Department of Transportation) and be able to meet or exceed theminimumrequirements for driving on state business as detailed here: https://uwm.edu/risk-management/drivers/
  - Ability to workoutside inextreme weather conditions

Preferred Qualifications:

• - Experience in a customer service position
  - Experienceusing handtrucks, electric palletjacksor similar equipment

Contact Information:

Questions can be sent to Tanner Neahous ([e-mail])

Reasonable Accommodations
Pursuant to university policy , UWM provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact [e-mail] or 414-229-4463. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.

Confidentiality of Applicant Materials
UWMis a State agency and subject to Wisconsin’s Open Records Law.UWMwill not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin’s Open Records law. In certain circumstances, the identities of "final candidates" and/or the identity of the appointed applicant must be revealed upon request.

CBCand Reference Check Policy
Employment will require a criminal background check.UWMtakes the prevention of sexual misconduct seriously. As such, you and your references will be required to answer questions regarding any past findings of sexual violence and sexual harassment or any pending allegations of sexual violence or sexual harassment.

Annual Security and Fire Safety Report (Clery Act)
For theUWMAnnual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see http://www.cleryact.uwm.edu/ , or call UWM’s Dean of Students Office, Student Union 345 at [phone] for a paper copy.

Employment Authorization
In compliance with federal law, all persons at the time of their start date will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

UW is an Equal Opportunity Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.