Shipping & Mailing Coordinator

UWMIL University of Wisconsin Milwaukee; United States; On-site; USD 23,000 - 28,000; Full time

Job summary

University of Wisconsin–Milwaukee is seeking a Shipping & Mailing Coordinator to manage unit shipping services, inventory, and mail delivery with a focus on customer service.

Responsibilities include processing shipments, maintaining records, and using shipping software. Candidates should be able to lift up to 40 lbs, operate a box truck, and hold a valid Wisconsin driver's license.

Qualifications

• Experience in a customer service position.
• Must possess a valid Wisconsin Driver license and be able to operate a box truck.
• Able to lift and move objects up to 40 lbs.

Responsibilities

• Coordinate and execute shipping and mail services for a unit.
• Maintain inventory and distribution, receipt, and delivery of mail/packages.
• Use shipping software and scanners for shipments and audits.

Skills

Customer service

Driver's license

Box truck operation

Tools

Hand trucks

Electric pallet jacks

Job description

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.

Position Title: Shipping & Mailing Coordinator Job Category: University Staff Employment Type: Regular Job Profile: Shipping and Mail Coordinator

Job Duties: Department Facilities, Planning and Management is committed to promoting respect and civility in the workplace. Our staff serves as role models by practicing exemplary behaviors when working with customers, fellow faculty and staff members, students, and visitors. The mission of the department is to provide a safe, sustainable, and accessible physical environment that supports learning, research, working, living, and recreation. The organization supports the academic and strategic objectives of the University of Wisconsin-Milwaukee with commitment and pride in everything they do.

Job Duties Coordinates and executes shipping and mail services for a unit including inventory management and distribution, mail and package receipt and delivery, and shipping and/or delivery of packages for the UW-Milwaukee campus with an emphasis on superb customer service.

Key Job Responsibilities

• 20% -Overseas incoming and outgoing shipments. Responsible for (package/mail) inventory management and distribution, mail and package receipt and delivery, and shipping and/or delivery of packages and freight. Utilizes standard machinery and equipment to load, unload, and transport freight and materials Sort, deliver, pick-up regular and intercampus mail. Pick up USPS mail and supplies at the Central US Post Office
• 20% - Maintains records and manifests regarding incoming packages, location, and date of delivery Use handheld scanner to produce barcoded delivery confirmations Use MS Excel to enter data for barcoding program Prepare mail permits, present for inspection, and complete.
• 20%- Determines policies and procedures related to mail and package receipt and delivery Use meter machines to process outgoing campus mail Referencepostage chartsto record proper postage for departmentalchargebacks.
• 20% - Compares identifying information and counts, weighs or measures items outgoing or incoming shipments to verify information against bills of lading, invoices, packing slips, address labels and other records Process packages withComputerized shipping software for all couriers Prepare customs forms for international packages Use mailing lists to process multi-packagepostage Run reports from shipping software for monthly billing
• 15%-Troubleshoots shipping issues and customer complaints Process notificationsandassistin customer communicationsfor delivery and pick ups Investigate and troubleshoot lost ormisdirectedmail items. Check group email to help customers find packages andanswer questions
• 5% -Other DutiesasAssigned Training and guiding student workers Support Stores and Work Order Center to meet operational needs

Compensation

Compensation: $17.00 - $20.00 per hour (Salary will be determined by finalist's knowledge, skills, and experience)

Required Qualifications

• Evidence of ability to liftand move objectsup to 40lbs.
• Willingness tooperate(or learn tooperate) a box truck
• Mustpossessa valid Wisconsin Driver license (or other such valid operator’s permit recognized by the Wisconsin Department of Transportation) and be able to meet or exceed theminimumrequirements for driving on state business as detailed here:https://uwm.edu/risk-management/drivers/
• Ability to workoutside inextreme weather conditions

Preferred Qualifications

• Experience in a customer service position
• Experienceusing handtrucks, electric palletjacksor similar equipment

Contact Information

Questions can be sent to Tanner Neahous ([e-mail])

Reasonable Accommodations

Pursuant to university policy, UWM provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment.

Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability.

If you need assistance or accommodation in applying because of a disability, please contact [e-mail] or 414-229-4463.

Confidentiality of Applicant Materials

UWM is a State agency and subject to Wisconsin’s Open Records Law. UWM will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin’s Open Records law. In certain circumstances, the identities of “final candidates” and/or the identity of the appointed applicant must be revealed upon request.

CBC and Reference Check Policy

Employment will require a criminal background check.

UWM takes the prevention of sexual misconduct seriously. As such, you and your references will be required to answer questions regarding any past findings of sexual violence and sexual harassment or any pending allegations of sexual violence or sexual harassment.

Annual Security and Fire Safety Report (Clery Act)

For the UWM Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see http://www.cleryact.uwm.edu/, or call UWM’s Dean of Students Office, Student Union 345 at [phone] for a paper copy.

Employment Authorization

In compliance with federal law, all persons at the time of their start date will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

UW is an Equal Opportunity Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies.

We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.

The University of Wisconsin-Milwaukee (UWM) is Wisconsin’s second-largest university, with a unique dual mission of access and research to provide high-quality education for students from all backgrounds.

UWM is one of 187 top research universities recognized as “R1” by the Carnegie Classification of Institutions of Higher Education.

At UWM, we are committed to creating positive employee experiences, so our team members are able to thrive and excel in their work.

UWM offers a comprehensive benefits package and contributes toward the cost of several benefit plans.

Employees with a qualifying position also receive an extensive leave package including vacation, sick leave (with no expiration), personal holiday, and paid legal holidays.

Please visit this link to view summary benefits information (Compensation figures are for example purposes only).