Onsite Shipping & Mail Coordinator - Customer Focus

University of Wisconsin Colleges; Glendale, Northern (WI, KY); Hybrid; USD 48,712,000 - 57,308,000; Full time

Job summary

University of Wisconsin Colleges seeks a Shipping & Mailing Coordinator for 100% onsite work in Glendale, WI. The role handles shipping, mail processing, inventory, and courier logistics with a focus on excellent customer service.

Candidates should be able to lift up to 40 lbs, operate a box truck, and work outdoors in all weather. Primary duties include inventory control, mail processing, and coordinating shipments with campus departments.

Qualifications

• Experience in a customer service role.
• Ability to lift and move objects up to 40 lbs.
• Willingness to operate a box truck.
• Ability to work outside in extreme weather conditions.
• Experience using hand trucks, electric pallet jacks or similar equipment.

Responsibilities

• Oversees incoming and outgoing shipments and manages mail/inventory.
• Uses handheld scanner and MS Excel to track deliveries and barcoding.
• Processes mailing and shipping through campus post for department charges.
• Verifies shipment details against bills of lading, invoices, or packing slips.
• Handles customer communications for delivery notifications and issues.
• Trains student workers and supports the Stores and Work Order Center as needed.

Skills

Customer service

Driving

Lifting 40 lbs

Outdoor work

Box truck operation

Pallet jack experience

Job description

University of Wisconsin Colleges seeks a Shipping & Mailing Coordinator for 100% onsite work in Glendale, WI. The role handles shipping, mail processing, inventory, and courier logistics with a focus on excellent customer service.

Candidates should be able to lift up to 40 lbs, operate a box truck, and work outdoors in all weather. Primary duties include inventory control, mail processing, and coordinating shipments with campus departments.