Shipping & Mailing Coordinator

University of Wisconsin - Milwaukee; Milwaukee (WI); On-site; USD 35,000 - 42,000; Full time

Job summary

The University of Wisconsin–Milwaukee is inviting applications for a Shipping & Mailing Coordinator in Glendale, WI. This full-time position supports the campus by handling shipping, mail reception, inventory management, and delivery with a focus on excellent customer service.

Responsibilities include processing shipments, maintaining records, and ensuring compliance with postage and carrier requirements. Applicants should be prepared to operate mail equipment and occasional box trucks, and to

Qualifications

• Evidence of ability to lift and move objects up to 40 lbs.
• Willingness to operate (or learn to operate) a box truck
• Must possess a valid Wisconsin Driver license... and be able to meet or exceed the minimum requirements for driving on state business
• Ability to work outside in extreme weather conditions

Responsibilities

• Oversees incoming and outgoing shipments. Responsible for (package/mail) inventory management and distribution, mail and package receipt and delivery, and shipping and/or delivery of packages and freight.
• Maintains records and manifests regarding incoming packages, location, and date of delivery
• Determines policies and procedures related to mail and package receipt and delivery
• Compares identifying information and counts, weighs or measures items outgoing or incoming shipments to verify information against bills of lading, invoices, packing slips, address labels and other records
• Troubleshoots shipping issues and customer complaints

Skills

Customer service

Manual handling

Driving

Outdoor work

Job description

Shipping & Mailing Coordinator

Glendale, WI

Full Time

JR10015134

Position Title: Shipping & Mailing Coordinator

Job Category: University Staff

Employment Type: Regular

Job Profile: Shipping and Mail Coordinator

Facilities, Planning and Management is committed to promoting respect and civility in the workplace. Our staff serves as role models by practicing exemplary behaviors when working with customers, fellow faculty and staff members, students, and visitors. The mission of the department is to provide a safe, sustainable, and accessible physical environment that supports learning, research, working, living, and recreation. The organization supports the academic and strategic objectives of the University of Wisconsin-Milwaukee with commitment and pride in everything they do.

Job Duties

Coordinates and executes shipping and mail services for a unit including inventory management and distribution, mail and package receipt and delivery, and shipping and/or delivery of packages for the UW‑Milwaukee campus with an emphasis on superb customer service.

Key Job Responsibilities

20% - Oversees incoming and outgoing shipments. Responsible for (package/mail) inventory management and distribution, mail and package receipt and delivery, and shipping and/or delivery of packages and freight.

Utilizes standard machinery and equipment to load, unload, and transport freight and materials

• Sort, deliver, pick-up regular and intercampus mail.


• Pick up USPS mail and supplies at the Central US Post Office

20% - Maintains records and manifests regarding incoming packages, location, and date of delivery

• Use handheld scanner to produce barcoded delivery confirmations


• Use MS Excel to enter data for barcoding program


• Prepare mail permits, present for inspection, and complete.

20% - Determines policies and procedures related to mail and package receipt and delivery

• Use meter machines to process outgoing campus mail


• Reference postage charts to record proper postage for departmental chargebacks.

20% - Compares identifying information and counts, weighs or measures items outgoing or incoming shipments to verify information against bills of lading, invoices, packing slips, address labels and other records

• Process packages with Computerized shipping software for all couriers


• Prepare customs forms for international packages


• Use mailing lists to process multi-package postage


• Run reports from shipping software for monthly billing

15% - Troubleshoots shipping issues and customer complaints

• Process notifications and assist in customer communications for delivery and pick ups


• Investigate and troubleshoot lost or misdirected mail items.


• Check group email to help customers find packages and answer questions

5% - Other Duties as Assigned

• Training and guiding student workers


• Support Stores and Work Order Center to meet operational needs

Compensation

$17.00 - $20.00 per hour (Salary will be determined by finalist's knowledge, skills, and experience)

Required Qualifications

• Evidence of ability to lift and move objects up to 40 lbs.


• Willingness to operate (or learn to operate) a box truck


• Must possess a valid Wisconsin Driver license (or other such valid operator's permit recognized by the Wisconsin Department of Transportation) and be able to meet or exceed the minimum requirements for driving on state business as detailed here: https://uwm.edu/risk-management/drivers/


• Ability to work outside in extreme weather conditions

Preferred Qualifications

• Experience in a customer service position


• Experience using hand trucks, electric pallet jacks or similar equipment

Contact Information

Questions can be sent to Tanner Neahous ([e-mail])

Reasonable Accommodations

Pursuant to university policy, UWM provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact [e-mail] or 414-229-4463. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.

Confidentiality of Applicant Materials

UWM is a State agency and subject to Wisconsin's Open Records Law. UWM will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin's Open Records law. In certain circumstances, the identities of "final candidates" and/or the identity of the appointed applicant must be revealed upon request.

CBC and Reference Check Policy

Employment will require a criminal background check. UWM takes the prevention of sexual misconduct seriously. As such, you and your references will be required to answer questions regarding any past findings of sexual violence and sexual harassment or any pending allegations of sexual violence or sexual harassment.

Annual Security and Fire Safety Report (Clery Act)

For the UWM Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see http://www.cleryact.uwm.edu/, or call UWM's Dean of Students Office, Student Union 345 at [phone] for a paper copy.

Employment Authorization

In compliance with federal law, all persons at the time of their start date will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

UW is an Equal Opportunity Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.