Shift Supervisor: Store Leader for Customer Service

CVS Health; Berlin (CT); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Job summary

CVS Health in the United States is hiring a Shift Supervisor to support the Store Management team, drive store execution, and build customer loyalty through service excellence. This role leads the store staff in the absence of a manager, ensures opening and closing procedures are completed, and maintains a welcoming, efficient shopping environment for customers.

Responsibilities include supervising associates, merchandising, resolving customer questions, and contributing to a safe, compliant

Qualifications

• Deductive reasoning and analytical skills required.
• Advanced communication and supervision abilities.
• Flexible schedule including mornings, overnights, weekends.

Responsibilities

• Support store management to drive execution and customer service.
• Supervise staff, assign tasks, and ensure opening/closing procedures.
• Assist customers and resolve issues per policy.
• Maintain shelves, price items, and merchandise displays.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Flexible schedule

Overtime readiness

Education

High School Diploma or Equivalent

Tools

Computer skills

Job description

CVS Health in the United States is hiring a Shift Supervisor to support the Store Management team, drive store execution, and build customer loyalty through service excellence. This role leads the store staff in the absence of a manager, ensures opening and closing procedures are completed, and maintains a welcoming, efficient shopping environment for customers.

Responsibilities include supervising associates, merchandising, resolving customer questions, and contributing to a safe, compliant