Shift Supervisor — Retail Health & Service Leader

CVS Health; Bozeman (MT); Presencial; USD 22.000 - 32.000; Jornada completa

Descripción de la vacante

CVS Health is seeking a Shift Supervisor to support the CVS Store Management team in driving store execution and customer service excellence. When managers are not onsite, you’ll lead staff, ensure opening and closing procedures, and help maintain a safe, welcoming shopping environment.

Key responsibilities include supervising crew, stocking and merchandising, handling customer questions and complaints, and promoting CVS customer service culture.

Formación

• Deductive reasoning, analytical and computer skills are required.
• Strong communication and supervision abilities are essential.
• Flexibility to work early mornings, overnights, weekends and respond to urgent issues at the store.

Responsabilidades

• Support store management in driving store execution and performance.
• Lead store staff when no manager or Operations Supervisor is onsite, ensuring smooth operations.
• Ensure opening and closing procedures are completed accurately and on time.
• Communicate effectively with store management and crews to relay information and updates.
• Price, stock, and merchandise displays; manage weekly and seasonal merchandising and signage.
• Assist customers with questions, problems and complaints, upholding CVS customer service standards and confidentiality.

Conocimientos

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Retail supervision

Educación

High School Diploma or Equivalent

Descripción del empleo

CVS Health is seeking a Shift Supervisor to support the CVS Store Management team in driving store execution and customer service excellence. When managers are not onsite, you’ll lead staff, ensure opening and closing procedures, and help maintain a safe, welcoming shopping environment.

Key responsibilities include supervising crew, stocking and merchandising, handling customer questions and complaints, and promoting CVS customer service culture.