Shift Supervisor: Retail Leader for Customer Experience

CVS Health; Saint Augustine (FL); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a Shift Supervisor to support store management in delivering outstanding customer service and store execution. You will lead the staff in the absence of a manager, ensure opening/closing tasks are completed, and uphold CVS customer service culture.

The role emphasizes supervising crews, coordinating merchandising, and maintaining confidentiality while driving operational efficiency and loyalty at the CVS/pharmacy level.

Qualifications

• Deductive reasoning, analytical skills and computer skills.
• Advanced communication and supervision abilities.
• Flexible schedule including early morning, overnight and weekend shifts.

Responsibilities

• Lead store staff when managers are unavailable and oversee opening/closing procedures.
• Supervise crew and assign/direct activities.
• Maintain customer service standards and resolve issues.
• Price merchandise and stock shelves.
• Execute displays and inventory for weekly promos and seasonal items.
• Protect customer/patient confidentiality.

Skills

Deductive reasoning

Analytical skills

Advanced communication

Supervision

Education

High School Diploma or Equivalent

Tools

Computer skills

Job description

CVS Health is seeking a Shift Supervisor to support store management in delivering outstanding customer service and store execution. You will lead the staff in the absence of a manager, ensure opening/closing tasks are completed, and uphold CVS customer service culture.

The role emphasizes supervising crews, coordinating merchandising, and maintaining confidentiality while driving operational efficiency and loyalty at the CVS/pharmacy level.