Shift Supervisor: Lead the Team & Guest Experience

Dunkin' Donuts; Dallas (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Quality Brand Group LLC is hiring a Shift Leader for Dunkin' locations in Texas. You will supervise crew, supervise shift operations, and ensure products meet quality standards while delivering a memorable guest experience.

You will lead teams with coaching and feedback, maintaining safety, cleanliness, and efficiency during each shift. Strong supervisory skills and reliability are essential for success.

Qualifications

• Must fluently speak/read English.
• Math and writing skills required.
• Restaurant, retail, or supervisory experience preferred.
• Guest focus and problem solving are essential.
• Ability to lead a team and manage shift operations.

Responsibilities

• Lead and coach crew during shift to deliver great guest experiences.
• Oversee product preparation and ensure service standards.
• Monitor labor costs, safety, and cleanliness during shift.
• Provide timely feedback to Crew Members and correct deficiencies.
• Communicate goals and allocate duties to meet guest needs.

Skills

Fluent English

Math & writing

Guest focus

Team leadership

Supervisory experience

Job description

Quality Brand Group LLC is hiring a Shift Leader for Dunkin' locations in Texas. You will supervise crew, supervise shift operations, and ensure products meet quality standards while delivering a memorable guest experience.

You will lead teams with coaching and feedback, maintaining safety, cleanliness, and efficiency during each shift. Strong supervisory skills and reliability are essential for success.