Shift Leader: Coach Team, Drive Brand Standards & Service

Dunkin' Donuts; San Juan (TX); Hybrid; USD 29.000 - 42.000; Vollzeit

Zusammenfassung

Dunkin' Donuts in Texas is seeking a Shift Leader to coach team members, ensure brand standards, and deliver excellent guest service during your shift.

You will set goals, assign tasks, communicate priorities, and provide timely feedback, while supporting the Restaurant Manager in daily operations.

Key duties include food safety, inventory management, scheduling, cash handling, and training while maintaining a fast-paced, friendly environment.

Qualifikationen

• Fluent in spoken and written English.
• Basic computer skills.
• Previous leadership experience in retail, restaurant or hospitality preferred.

Aufgaben

• Perform all responsibilities of restaurant team members.
• Support theRestaurant Manager in meeting operational goals and execution.
• Ensure Brand standards are met throughout shift including preparation of food and beverages.
• Communicate shift priorities, goals and results to restaurant team members.
• Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback.
• Support the training of restaurant team members as needed.
• Oversee franchisee safety, security and profitability policies/processes throughout a shift.
• Communicate clearly with the next Shift Leader to help prepare him/her for shift.

Kenntnisse

English fluency

Basic computer skills

Leadership experience

Jobbeschreibung

Dunkin' Donuts in Texas is seeking a Shift Leader to coach team members, ensure brand standards, and deliver excellent guest service during your shift.

You will set goals, assign tasks, communicate priorities, and provide timely feedback, while supporting the Restaurant Manager in daily operations.

Key duties include food safety, inventory management, scheduling, cash handling, and training while maintaining a fast-paced, friendly environment.