Shift Supervisor: Lead Teams & Memorable Service

Wawa, Inc.; Hebron Estates (KY); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Mental health benefits

401(k) + matching

Education assistance

Store discounts

Paid time off

Parental leave

Job summary

Wawa, Inc. is seeking a Team Supervisor to lead on-site shifts, ensure smooth operations, and deliver memorable customer experiences. You will drive execution as the senior on-site leader, providing direction and decision-making to keep the store running seamlessly.

The role includes supervising associates, coordinating with customers and orders, and enforcing safety and store policies. Flexible shifts and a potential 4-day week offer work-life balance, with an hourly wage and a differential for

Qualifications

• High School Diploma or GED equivalent.
• Must be 18+ years old with reliable transportation.
• Flexible availability to work various shifts, including weekends, and holidays, to meet business needs.
• Supervisory experience in retail, food service, or fuel industries is a plus.
• Ability to communicate effectively, solve problems, and build relationships.

Responsibilities

• Handle customer inquiries, gather feedback, and support positive customer interactions.
• Ensure smooth coordination between Associates, customers, and orders to deliver efficient and effective food and beverage service.
• Provide direction, feedback, and recognition to Associates, driving productivity and performance.
• Enforce safety, security, and store policies, including crisis management protocols.
• Manage inventory, stock levels, vendor check-ins, and cash handling procedures.

Skills

Communication

Leadership

Customer service

Flexibility

Supervisory experience

Team leadership

Education

High School Diploma or GED equivalent

Job description

Wawa, Inc. is seeking a Team Supervisor to lead on-site shifts, ensure smooth operations, and deliver memorable customer experiences. You will drive execution as the senior on-site leader, providing direction and decision-making to keep the store running seamlessly.

The role includes supervising associates, coordinating with customers and orders, and enforcing safety and store policies. Flexible shifts and a potential 4-day week offer work-life balance, with an hourly wage and a differential for