Team Supervisor - Lead Shifts, Elevate Service (4-Day Week)

Wawa, Inc.; Pipersville (PA); On-site; USD 26,174 - 34,440; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) + matching

Store discounts

Paid time off

Paid parental leave

Job summary

Wawa, Inc. is seeking a Team Supervisor to lead shift operations and ensure memorable customer experiences. As the senior on site, you’ll drive execution, make key decisions, and guide Associates to deliver quality food and service while maintaining store standards.

You’ll coach, provide feedback, and enforce policies, with a focus on safety, teamwork, and operational efficiency. This role offers a 4-day work week option and competitive benefits.

Qualifications

• High School Diploma or GED equivalent.
• Must be 18+ years old with reliable transportation.
• Flexible availability to work various shifts, including weekends, and holidays.
• Supervisory experience in retail, food service, or fuel industries is a plus.

Responsibilities

• Handle customer inquiries, gather feedback, and support positive customer interactions.
• Ensure smooth coordination between Associates, customers, and orders to deliver efficient and effective food and beverage service.
• Provide direction, feedback, and recognition to Associates, driving productivity and performance.
• Enforce safety, security, and store policies, including crisis management protocols.
• Manage inventory, stock levels, vendor check-ins, and cash handling procedures.

Skills

Communication skills

Problem solving

Relationship building

Education

High School Diploma or GED

Job description

Wawa, Inc. is seeking a Team Supervisor to lead shift operations and ensure memorable customer experiences. As the senior on site, you’ll drive execution, make key decisions, and guide Associates to deliver quality food and service while maintaining store standards.

You’ll coach, provide feedback, and enforce policies, with a focus on safety, teamwork, and operational efficiency. This role offers a 4-day work week option and competitive benefits.