Shift Supervisor: Lead Service & Team Performance

wawa; Easton (Northampton County); On-site; USD 26,000 - 35,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Mental health benefits

ESOP

401(k) matching

Education assistance

Store discounts

Paid time off

Paid parental leave

Shift differential

Job summary

Wawa is seeking a Team Supervisor to lead on-site shifts, ensuring operations stay on track and delivering memorable customer experiences. You will guide Associates, coordinate with customers and orders, and enforce store policies while driving safety and performance.

The role offers a four-day work week option and a benefits package including medical, dental, vision, ESOP, and retirement plans. Hourly pay ranges from $19.00 to $25.65 with a $2 night shift differential.

Qualifications

• High School Diploma or GED equivalent.
• Must be 18+ with reliable transportation.
• Flexible availability including weekends and holidays.
• Supervisory experience in retail, food service, or fuel industries is a plus.
• Ability to communicate effectively, solve problems, and build relationships.

Responsibilities

• Handle customer inquiries, gather feedback, and support positive customer interactions.
• Ensure smooth coordination between Associates, customers, and orders to deliver efficient and effective food and beverage service.
• Provide direction, feedback, and recognition to Associates, driving productivity and performance.
• Enforce safety, security, and store policies, including crisis management protocols.
• Manage inventory, stock levels, vendor check-ins, and cash handling procedures.

Job description

Wawa is seeking a Team Supervisor to lead on-site shifts, ensuring operations stay on track and delivering memorable customer experiences. You will guide Associates, coordinate with customers and orders, and enforce store policies while driving safety and performance.

The role offers a four-day work week option and a benefits package including medical, dental, vision, ESOP, and retirement plans. Hourly pay ranges from $19.00 to $25.65 with a $2 night shift differential.