Shift Supervisor: Customer Experience Leader

Talentify; West Palm Beach (FL); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Mental health benefits

ESOP

401(k) matching

Education assistance

Store discounts

Paid time off

Parental leave

Wellness programs

Job summary

Wawa is seeking a Team Supervisor to lead on shift, drive execution, and deliver memorable customer experiences. You’ll coordinate Associates, customers, and orders to ensure smooth food and beverage service and maintain safety standards.

The role emphasizes leadership, communication, and problem solving, with opportunities to optimize inventory, manage vendors, and handle cash procedures. Inclusive benefits and shift differentiation apply.

Qualifications

• Must have a high school diploma or GED.
• Reliable, communicative and problem-solver with leadership potential.
• Flexible availability for varied shifts including weekends/holidays.

Responsibilities

• Handle customer inquiries, gather feedback, and support positive customer interactions.
• Coordinate with Associates, customers, and orders to deliver efficient service.
• Provide direction, feedback, and recognition to Associates to improve productivity.
• Enforce safety, security, and store policies, including crisis management.
• Manage inventory, stock levels, vendor check-ins, and cash handling procedures.

Skills

Communication

Leadership

Problem solving

Flexible

Education

High School Diploma or GED

Job description

Wawa is seeking a Team Supervisor to lead on shift, drive execution, and deliver memorable customer experiences. You’ll coordinate Associates, customers, and orders to ensure smooth food and beverage service and maintain safety standards.

The role emphasizes leadership, communication, and problem solving, with opportunities to optimize inventory, manage vendors, and handle cash procedures. Inclusive benefits and shift differentiation apply.