Shift Supervisor - Lead Team, Elevate Guest Experience

Dave & Buster's Inc.; Thornton (CO); On-site; USD 28,000 - 30,000; Full time

Job summary

Main Event Colorado is seeking a Shift Supervisor to lead on the floor with empathy for guests and a collaborative team spirit. You will keep the venue running smoothly, troubleshoot issues, and support across departments as needed.

You should be at least 21, eager for a management career with Main Event, able to solve problems, multitask under pressure, and deliver outstanding guest service while upholding brand standards.

Qualifications

• 21 years + of age and eligible to work in the US.
• Interest in a management career with Main Event.
• Able to solve problems in a fast-paced environment.
• Detail oriented and able to multi-task under pressure.
• Strong customer service and employee relations skills.

Responsibilities

• Maintain the venue’s appearance according to standards.
• Lead a culture of high performance and accountability.
• Expand responsibilities and collaborate to improve processes.
• Attend weekly manager meetings.
• Communicate clearly in verbal and written forms.
• Be responsive to guest needs and drive innovation.

Skills

Age 21+

Management career

Problem solving

Attention to detail

Customer service

Employee relations

Tools

Alcohol Server Certification

Food Handler Certification

Job description

Main Event Colorado is seeking a Shift Supervisor to lead on the floor with empathy for guests and a collaborative team spirit. You will keep the venue running smoothly, troubleshoot issues, and support across departments as needed.

You should be at least 21, eager for a management career with Main Event, able to solve problems, multitask under pressure, and deliver outstanding guest service while upholding brand standards.