Shift Supervisor: Lead Guest Experience & Team Innovation

Main Event; Thornton (CO); On-site; USD 28,000 - 30,000; Full time

Job summary

Main Event in Thornton, Colorado is seeking a Shift Supervisor to lead floor operations and guest experiences. The role emphasizes responsiveness, empathy, and cross-department collaboration to drive improvements while maintaining brand standards.

Ideal candidates have supervisory experience, a strong customer service background, and the ability to adapt in a fast-paced environment. The position involves supporting multiple departments and upholding safety and cleanliness standards.

Qualifications

• 18 months+ with Main Event or 2 years+ in a supervisory role.
• Friendly, professional demeanor.
• Ability to create an amazing guest experience.

Responsibilities

• Maintain the center’s appearance per established facility cleanliness standards.
• Hold yourself and others accountable for a culture of high performance.
• Collaborate with others to expand responsibilities, generate ideas and improve processes.
• Attend weekly manager meetings.
• Communicate clearly in verbal and written forms.

Skills

Supervisory experience

Customer service

Team collaboration

Job description

Main Event in Thornton, Colorado is seeking a Shift Supervisor to lead floor operations and guest experiences. The role emphasizes responsiveness, empathy, and cross-department collaboration to drive improvements while maintaining brand standards.

Ideal candidates have supervisory experience, a strong customer service background, and the ability to adapt in a fast-paced environment. The position involves supporting multiple departments and upholding safety and cleanliness standards.