Shift Supervisor: Elevate Guest Experience

Main Event; Chesterfield (MO); On-site; USD 24,000 - 28,000; Full time

Job summary

Main Event in Missouri seeks a Shift Supervisor to drive guest experiences and staff performance. The role requires a proactive, empathetic leader who can collaborate across departments to sustain a high-energy, guest-focused environment.

The ideal candidate is 21+, aiming for a management career with Main Event, and possesses strong problem-solving skills, detail orientation, and the ability to multi-task under pressure in a fast-paced venue.

Qualifications

• Must be 21 years or older.
• Interest in a management career with Main Event.
• Solution oriented with problem solving in a changing environment.
• Attention to detail; ability to multi-task and work under pressure in a fast-paced setting.
• Excellent customer service and employee relations skills.

Responsibilities

• Maintain the center’s appearance per established cleanliness standards.
• Hold self and others accountable for a culture of high performance.
• Collaborate to expand job responsibilities and improve processes.
• Attend weekly manager meetings.
• Communicate clearly in verbal and written forms.
• Be responsive and empathetic to guest needs and drive improvement and innovation.
• Represent Main Event professionally to protect the brand.
• Make decisions that align with Main Event core competencies.

Skills

Guest experience

People management

Problem solving

Attention to detail

Multi-tasking

Customer service

Professional demeanor

Job description

Main Event in Missouri seeks a Shift Supervisor to drive guest experiences and staff performance. The role requires a proactive, empathetic leader who can collaborate across departments to sustain a high-energy, guest-focused environment.

The ideal candidate is 21+, aiming for a management career with Main Event, and possesses strong problem-solving skills, detail orientation, and the ability to multi-task under pressure in a fast-paced venue.