Shift Supervisor: Lead Store Ops & Customer Service

CVS Health Corporation; Norwich (CT); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health Corporation is hiring for a Shift Supervisor to support the CVS Store Management team in store execution and customer service. The role leads staff in the absence of a manager, ensuring smooth operations and closing/opening procedures.

The position emphasizes strong communication, supervision, and problem solving, with a typical 40-hour week and a competitive benefits package. A high school diploma is preferred but not required.

Qualifications

• Deductive reasoning ability and analytical skills.
• Advanced communication and supervision skills are required.
• Flexible schedule including some early mornings, overnights, and weekends.

Responsibilities

• Lead store staff in the absence of a manager or Operations Supervisor; ensure opening and closing procedures are completed.
• Assist customers and resolve questions, problems and complaints while promoting CVS customer service culture.
• Price merchandise, stock shelves, execute displays and inventories, and reset departments per planogram.

Skills

Analytical skills

Communication skills

Supervisory skills

Computer skills

Education

High School diploma

Job description

CVS Health Corporation is hiring for a Shift Supervisor to support the CVS Store Management team in store execution and customer service. The role leads staff in the absence of a manager, ensuring smooth operations and closing/opening procedures.

The position emphasizes strong communication, supervision, and problem solving, with a typical 40-hour week and a competitive benefits package. A high school diploma is preferred but not required.