Shift Supervisor: Lead Store Ops & Customer Service

CVS Health Corporation; Saugus (MA); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health Corporation is seeking a Shift Supervisor to support the CVS Store Management team, ensure smooth operations, and maintain high customer service standards. When managers are absent, you lead staff, complete opening/closing procedures, and uphold safety and quality in the store.

The role emphasizes supervising crew, merchandising, and delivering a positive shopping experience, with a typical 40-hour week and competitive benefits.

Qualifications

• Deductive reasoning and analytical skills required.
• Strong communication and supervision abilities.
• Flexibility to work a schedule including early mornings, overnights and weekends.

Responsibilities

• Lead store staff and drive store execution.
• Coordinate with store management and crews.
• Supervise activities and ensure completion of tasks.
• Assist customers and resolve questions and complaints.
• Promote CVS customer service culture and greet customers.
• Maintain customer/patient confidentiality.
• Price merchandise and stock shelves.
• Execute displays and inventory for weekly promos.
• Reset departments following planograms (POGs).

Skills

Deductive reasoning

Analytical skills

Computer skills

Communication skills

Supervision

Flexible schedule

Education

High School Diploma or Equivalent

Job description

CVS Health Corporation is seeking a Shift Supervisor to support the CVS Store Management team, ensure smooth operations, and maintain high customer service standards. When managers are absent, you lead staff, complete opening/closing procedures, and uphold safety and quality in the store.

The role emphasizes supervising crew, merchandising, and delivering a positive shopping experience, with a typical 40-hour week and competitive benefits.