Shift Supervisor: Lead Store Ops & Customer Service

CVS Health Corporation; Bangor (Northampton County); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Retirement savings

Job summary

CVS Health Corporation is seeking a Shift Supervisor to support the Store Management team and drive store execution. You will lead staff in the absence of a manager, ensure opening/closing procedures, and promote a culture of exceptional customer service.

The role requires strong communication, deductive reasoning, and supervisory skills, with a flexible schedule including early mornings, overnights and weekends. This is a full-time position with competitive benefits.

Qualifications

• Deductive reasoning, analytical and computer skills required.
• Advanced communication and supervision skills required.
• Ability to work a flexible schedule including early morning, overnight and weekend shifts.

Responsibilities

• Support store management and drive store execution and performance.
• Lead store staff in absence of manager or Operations Supervisor.
• Communicate effectively with store management and crews.
• Assist customers with questions, problems and complaints and promote CVS customer service culture.
• Maintain customer confidentiality and ensure a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Flexible schedule

Education

High School Diploma or equivalent

Job description

CVS Health Corporation is seeking a Shift Supervisor to support the Store Management team and drive store execution. You will lead staff in the absence of a manager, ensure opening/closing procedures, and promote a culture of exceptional customer service.

The role requires strong communication, deductive reasoning, and supervisory skills, with a flexible schedule including early mornings, overnights and weekends. This is a full-time position with competitive benefits.