Shift Supervisor - Lead Operations & Training

Wendy's; Canton (CO); In loco; USD 42.000 - 56.000; Tempo pieno

Descrizione del lavoro

Wendy's is seeking a Shift Manager to support daily restaurant operations. You will train crew, reinforce food safety, manage cash at close, and ensure readiness for opening and rush periods. Work with the management team to supervise staff, schedule coverage, and maintain service standards to delight customers.

You will lead team huddles, participate in manager meetings, and help maintain a safe, efficient, and professional environment for guests and teammates.

Competenze

• This role requires supervising daily restaurant operations.
• Ability to train and reinforce food safety procedures.
• Experience supervising crew members and conducting team huddles.

Mansioni

• Assist daily operations execution.
• Train, monitor and reinforce food safety procedures to crew members.
• Act as cash manager: set up cash registers, verify cash at close.
• Perform walk-throughs to ensure restaurant is ready to open/close or during rushes.
• Supervise crew members and trainers to maximize retention.
• Coordinate and delegate shift tasks to meet customer service standards and policies.
• Address Voice of the Customer issues and follow up as needed.

Descrizione del lavoro

Wendy's is seeking a Shift Manager to support daily restaurant operations. You will train crew, reinforce food safety, manage cash at close, and ensure readiness for opening and rush periods. Work with the management team to supervise staff, schedule coverage, and maintain service standards to delight customers.

You will lead team huddles, participate in manager meetings, and help maintain a safe, efficient, and professional environment for guests and teammates.