Shift Supervisor: Lead Operations & Guest Experience

MOD SUPER FAST PIZZA, LLC.; Cypress (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation

Paid sick time

401(k)

Free pizza, salad & beverages

Discounted gym membership

Free counseling sessions

Job summary

MOD is seeking a Shift Supervisor to lead restaurant operations during scheduled shifts, train new hires, and uphold MOD standards. You will guide the squad, ensure a welcoming environment, and model MOD’s purpose in all interactions while adapting to varying shift needs.

This role emphasizes leadership, training, and delivering exceptional guest experiences. You will work to maintain smooth operations, support management, and direct the squad to successful outcomes during peak times and

Qualifications

• At least 1 year in customer service or restaurant, mentorship or leadership experience, ability to prioritize and decide.

Responsibilities

• Lead restaurant operations during shifts and train new hires.
• Ensure squad runs smoothly and maintains MOD standards.
• Oversee cash handling, inventory, and closing/opening checklists.
• Ensure food safety practices in back and front of house.
• Respond to guest concerns and escalate when needed.
• Support management in overall restaurant operations.

Skills

Customer service

Mentor trainer

Decision making

Communication

Food safety cert

18+ years old

Shift leadership

Job description

MOD is seeking a Shift Supervisor to lead restaurant operations during scheduled shifts, train new hires, and uphold MOD standards. You will guide the squad, ensure a welcoming environment, and model MOD’s purpose in all interactions while adapting to varying shift needs.

This role emphasizes leadership, training, and delivering exceptional guest experiences. You will work to maintain smooth operations, support management, and direct the squad to successful outcomes during peak times and