Shift Supervisor: Lead Guests & Team to Excellence

MOD SUPER FAST PIZZA, LLC.; Friendswood (TX); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Paid vacation

Paid Sick Time

401(k) retirement

Free pizza, salad, and beverages

Discounted gym membership

Free counseling sessions

Job summary

MOD Pizza is seeking a Shift Supervisor to lead restaurant operations, coach the squad, and ensure high guest satisfaction. You will train team members, support program rollouts, and uphold MOD standards across opening, midday, and closing shifts.

You will adapt to the needs of the restaurant, sometimes leading and sometimes performing tasks, while keeping the MOD experience at the forefront of every interaction. This role drives guest satisfaction and team success.

Qualifications

• Minimum 1 year of customer service or restaurant experience.
• Proven mentor, trainer or informal leader.
• Ability to prioritize and make decisions.
• Must be at least 18 years old.
• Proven ability to follow and enforce processes and coach others.

Responsibilities

• Lead restaurant operations during scheduled shifts and support training for new hires.
• Direct the squad to deliver the MOD experience and uphold standards.
• Train and implement new programs and initiatives.
• Ensure equipment and systems are maintained for restaurant goals.

Skills

Customer service

Mentor/leader

Decision making

Communication

Calm under pressure

Food safety awareness

Shift leadership

Time management

Job description

MOD Pizza is seeking a Shift Supervisor to lead restaurant operations, coach the squad, and ensure high guest satisfaction. You will train team members, support program rollouts, and uphold MOD standards across opening, midday, and closing shifts.

You will adapt to the needs of the restaurant, sometimes leading and sometimes performing tasks, while keeping the MOD experience at the forefront of every interaction. This role drives guest satisfaction and team success.