Shift Supervisor: Lead Pizza Team & Guest Experience

MOD SUPER FAST PIZZA, LLC.; Algonquin (IL); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation

Paid sick time

401(k) retirement

Free pizza and beverages

Discounted gym membership

Free counseling sessions

Job summary

MOD SUPER FAST PIZZA, LLC. is seeking a Shift Supervisor to lead the Squad Crew in delivering high-quality pizzas and salads with style and personalization.

You will set the example of service and inclusivity, guiding staff to provide exceptional guest experiences and maintain MOD values on every shift. You will supervise pizza production for diverse teams, train front-line employees, and ensure operations run smoothly during busy periods.

Qualifications

• Minimum of 1 year of customer service or restaurant leadership
• Experience successfully leading, coaching, training, and motivating front line employees
• Ability to think strategically and act tactically
• Ability to stay calm and focused in busy restaurant operations
• Must be at least 18 years old

Responsibilities

• Be an example of MOD values and behaviors and exemplify a service mindset through effective leadership
• Help create a MOD vibe that our customers expect
• Coach Shift Supervisors to keep the energy high and create a positive vibe on the shift
• Demonstrate, train and coach Squad in all methods for accomplishing store tasks
• Demonstrate knowledge of all Operational Standards and resources
• Partner with General Manager to engage the board community of our restaurant

Skills

Customer service

Restaurant leadership

Coaching

Strategic thinking

Calm under pressure

Job description

MOD SUPER FAST PIZZA, LLC. is seeking a Shift Supervisor to lead the Squad Crew in delivering high-quality pizzas and salads with style and personalization.

You will set the example of service and inclusivity, guiding staff to provide exceptional guest experiences and maintain MOD values on every shift. You will supervise pizza production for diverse teams, train front-line employees, and ensure operations run smoothly during busy periods.