Shift Supervisor: Lead Customer Service & Team Growth

PLS; Aurora (IL); On-site; USD 25,623 - 28,378; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k)

Vacation opportunities

Ongoing training

Job summary

PLS in Aurora, IL is seeking a Shift Supervisor to lead the store team in providing exceptional customer service. This role involves assisting with daily operations and ensuring compliance with company policies.

The ideal candidate will have at least one year of management experience, strong communication skills, and a commitment to customer engagement. Bilingual candidates (English/Spanish) are preferred. Benefits include medical, dental, vision, and 401(k).

Qualifications

• Minimum of one year of management experience in hospitality, financial services, retail, or restaurant.
• Strong desire to exceed corporate initiatives and inspire excellence in a team.
• Ability to work flexible hours, including early morning, evenings, weekends, and holidays.

Responsibilities

• Provide leadership to ensure outstanding customer service.
• Support the Assistant Store Manager in day-to-day operations.
• Assist in developing and motivating store team members.

Skills

Customer engagement

Management experience

Communication skills

Bilingual (English/Spanish)

Job description

PLS in Aurora, IL is seeking a Shift Supervisor to lead the store team in providing exceptional customer service. This role involves assisting with daily operations and ensuring compliance with company policies.

The ideal candidate will have at least one year of management experience, strong communication skills, and a commitment to customer engagement. Bilingual candidates (English/Spanish) are preferred. Benefits include medical, dental, vision, and 401(k).