Shift Supervisor: Lead a Customer-Focused Team (Bonus)

PLS; California (MD); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k)

Vacation

Advancement opportunities

Ongoing training

Job summary

PLS in Arleta, CA is seeking a Shift Supervisor to provide leadership in daily store operations, ensuring exceptional customer service and achievement of financial targets. You will support the Store Manager in supervision and staff development, while maintaining compliance with all regulations and company policies.

The role requires at least one year of management experience in relevant industries, strong communication skills, and the ability to work flexible hours, including weekends and

Qualifications

• Experience in supervisory or management role in retail, financial services, hospitality, or food service.
• Excellent verbal and written communication and presentation skills.
• Professional appearance and demeanor; integrity and trust.

Responsibilities

• Lead store team to deliver outstanding customer service and achieve store objectives.
• Assist Store Manager and supervise team in absence of management.
• Ensure compliance with laws, policies, and procedures; manage cash handling and scheduling.
• Coach team to meet customer expectations and higher service standards.
• Support store marketing efforts and handle customer complaints as needed.

Skills

Customer service

Communication

Team leadership

English fluency

Job description

PLS in Arleta, CA is seeking a Shift Supervisor to provide leadership in daily store operations, ensuring exceptional customer service and achievement of financial targets. You will support the Store Manager in supervision and staff development, while maintaining compliance with all regulations and company policies.

The role requires at least one year of management experience in relevant industries, strong communication skills, and the ability to work flexible hours, including weekends and