Shift Supervisor - Lead Customer Service Team

PLS; Pasadena (TX); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical benefits

401(k)

Vacation

Opportunities for advancement

Ongoing training

Job summary

PLS in Pasadena is seeking a Shift Supervisor responsible for leading the team to ensure outstanding customer service and effective store operations. The role involves working with the Assistant Store Manager to achieve operating goals, fostering a strong customer service culture, and directing team activities in absence of higher management.

The ideal candidate will have management experience, excellent communication skills, and a strong customer service focus. Benefits include medical, 401(k), and opportunities for advancement.

Qualifications

• Minimum of one year of management experience in relevant industries.
• Comfort to engage with customers and develop relationships.
• Desire to inspire excellence in a team.

Responsibilities

• Provide leadership to ensure outstanding customer service.
• Support the Assistant Store Manager in daily operations.
• Direct team activities in absence of Store Manager.

Skills

Management experience

Customer engagement

Relationship development

Team motivation

Communication skills

Flexibility

Bilingual (English/Spanish)

Job description

PLS in Pasadena is seeking a Shift Supervisor responsible for leading the team to ensure outstanding customer service and effective store operations. The role involves working with the Assistant Store Manager to achieve operating goals, fostering a strong customer service culture, and directing team activities in absence of higher management.

The ideal candidate will have management experience, excellent communication skills, and a strong customer service focus. Benefits include medical, 401(k), and opportunities for advancement.