Store Shift Leader - Customer Service & Growth

PLS; Louisville (KY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

401(k)

Vacation

Opportunities for advancement

Ongoing training

Job summary

PLS in Louisville, KY is seeking a Shift Supervisor to lead the store in delivering exceptional customer service. Responsibilities include managing team activities, supporting the Assistant Store Manager, and ensuring compliance with policies. The ideal candidate has a minimum of one year of management experience and strong communication skills.

Benefits include medical/dental, 401(k), and opportunities for advancement. Fluent English required; Spanish bilingual is a plus.

Qualifications

• Minimum one year of management experience in hospitality, retail, or restaurant.
• Excellent verbal and written communication skills.
• Must work flexible hours including mornings, evenings, weekends, and holidays.

Responsibilities

• Ensure outstanding customer service and meet store goals.
• Support Assistant Store Manager in operations.
• Direct activities of team members in the absence of management.

Skills

Customer engagement skills

Relationship building

Management experience

Communication skills

Integrity

Bilingual (English/Spanish)

Job description

PLS in Louisville, KY is seeking a Shift Supervisor to lead the store in delivering exceptional customer service. Responsibilities include managing team activities, supporting the Assistant Store Manager, and ensuring compliance with policies. The ideal candidate has a minimum of one year of management experience and strong communication skills.

Benefits include medical/dental, 401(k), and opportunities for advancement. Fluent English required; Spanish bilingual is a plus.