Store Shift Supervisor: Lead Customer Service & Operations

PLS; Arlington (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k)

Vacation

Opportunities for advancement

Ongoing training

Job summary

PLS in Arlington, TX is looking for a Shift Supervisor who will be responsible for leading the store team and ensuring outstanding customer service. The Shift Supervisor will assist in the operational duties of the store and lead by example to foster a customer-centric environment.

The ideal candidate should possess a minimum of one year of management experience, excellent communication skills, and a strong desire to lead their team towards success while meeting corporate objectives.

Qualifications

• Minimum of one year of management experience in relevant industries.
• Ability to work flexible hours including weekends and holidays.
• English fluency is required; bilingual in English/Spanish is a plus.

Responsibilities

• Provide leadership to ensure excellent customer service.
• Assist Assistant Store Manager in daily operations.
• Coach Customer Service Representatives on customer interactions.

Skills

Customer engagement

Team leadership

Communication skills

Integrity

Job description

PLS in Arlington, TX is looking for a Shift Supervisor who will be responsible for leading the store team and ensuring outstanding customer service. The Shift Supervisor will assist in the operational duties of the store and lead by example to foster a customer-centric environment.

The ideal candidate should possess a minimum of one year of management experience, excellent communication skills, and a strong desire to lead their team towards success while meeting corporate objectives.