Shift Supervisor: Hands-On Restaurant Leader

Dunkin'

Colchester (VT)

On-site

USD 15,000 - 26,000

Full time

3 days ago

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Job summary

Dunkin' Donuts Incorporated in Colchester, VT is seeking a Shift Leader to run daily operations and guide the team across all stations, ensuring fast, friendly service and brand standards. You will perform crew tasks while coaching teammates, supporting onboarding, and maintaining a clean, safe, and welcoming store environment during morning, weekend, and holiday shifts.

This hands-on leadership role requires balancing speed, accuracy, and hospitality as you oversee cash handling, inventory

Qualifications

6+ months of experience in food service, retail, or a similar fast-paced environment preferred.
Prior leadership or shift-level responsibility is a plus.
Strong communication, teamwork, and problem-solving skills.

Responsibilities

Lead shift operations to ensure consistent adherence to brand standards.
Work in all line positions to support the team and maintain speed of service.
Ensure food safety, cleanliness, and sanitation procedures are followed at all times.
Direct and support crew members with coaching, training, and motivation.
Assist onboarding new team members and model proper procedures.
Maintain a respectful, inclusive, and team-oriented work environment.
Model hospitality and friendly service to guests at all times.
Manage opening, mid-shift, or closing procedures and cash handling.
Support inventory counts, waste tracking, and product rotation.
Communicate shift updates and needs to management.