Shift Leader: Drive Guest Joy & Daily Ops

Askar Brands; Southbury (CT); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Dunkin' Donuts in Southbury, CT is seeking a Shift Leader to help lead our restaurant team and deliver an exceptional guest experience. You will support the Restaurant Manager by overseeing daily operations, coaching team members, and ensuring every shift runs efficiently.

The ideal candidate is a positive, fast-paced leader with strong customer service skills, basic computer skills, and a willingness to train others. This role emphasizes teamwork, safety, and standards across food and service.

Qualifications

• Basic computer skills
• Fluent in spoken and written English
• Previous leadership experience in retail, restaurant or hospitality preferred

Responsabilités

• Lead and motivate Team Members during each shift.
• Delegate tasks, communicate shift goals and priorities.
• Coach employees with timely, constructive feedback.
• Support onboarding and training of new Team Members.
• Foster a positive, respectful, and team-oriented work environment.
• Perform all Team Member responsibilities as needed.
• Ensure compliance with food safety, sanitation, and health standards.

Connaissances

Team leadership

Customer service

Communication

Problem solving

Description du poste

Dunkin' Donuts in Southbury, CT is seeking a Shift Leader to help lead our restaurant team and deliver an exceptional guest experience. You will support the Restaurant Manager by overseeing daily operations, coaching team members, and ensuring every shift runs efficiently.

The ideal candidate is a positive, fast-paced leader with strong customer service skills, basic computer skills, and a willingness to train others. This role emphasizes teamwork, safety, and standards across food and service.